Inside Sales Representative

BC Wireless – Rogers Authorized Dealer is looking for two Inside Sales Representative in their Corporate head office in Markham, Ontario.


Date: Jul 14, 2016

Location: Toronto, ON, CA, L3R 8T3

At Rogers, we recognize that success is determined by the strength of our people. We work together because we want to win together, and these five shared values guide and define our work:

  1. Simplify and innovate
  2. Take ownership of the what and the how
  3. Equip people to succeed
  4. Execute with discipline and pride
  5. Talk straight, build trust, and over deliver

Every day, we strive to build a brilliant digital future for Canadians. We work as one team, with one goal –serve our customers better.


The Rogers Direct Web Sales team at 3100 Steeles Avenue East is hiring for Inside Sales Specialists with a start date of August 1st, 2016. As an Inside Sales Specialist, you will be responsible for optimizing Cable, Smart Home Monitoring and Wireless sales performance. Through excellence in sales and customer service, the Direct Web Sales team maximizes revenue by acquiring new Cable, Smart Home Monitoring and Wireless customers, as well as upgrading and growing existing customer accounts. This team is unified by its passion for success. Are you a motivated individual looking to accelerate your career in a fast-paced, performance and sales driven environment with high earning potential? Join the Direct Web Sales team and challenge yourself to accomplish new heights in your career.   

 You are a results-driven Inside Sales Specialist, responsible for a range of tasks including: 

  • Inbound and outbound sales calls to residential and business addresses to sell Rogers' Cable, Smart Home Monitoring and Wireless products and services.
  • Actively listen to customers, uncover/analyze their needs, and offer customized solutions
  • Able to meet or exceed sales targets
  • Create a need by educating customers on product & services, and maximizing sales potential
  • Participate in online chat and online lead fulfillment to drive incremental sales.
  • Required to participate in and provide feedback on special projects and programs.
  • Handle specialty inbound programs to deliver sales and customer intelligence.
  • Responsible for order fulfillment and administration of sales programs.
  • Contribute to a sales team environment, constantly driving continuous improvement in programs, practices and procedures.
  • Continually work with the Team Manager and other sales representatives in driving real-time program changes: optimize programs, create program efficiencies, improve sales conversion, and drive superior customer satisfaction.
  • Articulate customer trends and identify new sales programs and tactics to support individual, team and corporate goals. 


  • Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation. 
  • A demonstrated sales background, with a minimum of 1 year experience in a sales driven environment  
  • Prior call centre experience a plus, but not required
  • Demonstrated ability to positively influence others, and be product experts
  • Highly motivated individual with excellent listening skills, interpersonal and communication skills. 
  • Entrepreneurial attitude and an ability to work with little supervision in a fast paced environment. 
  • Must be computer literate (strong keyboard & internet navigation skills, basic math skills, etc.)
  • Willing and able to work shifts, including evening and weekends. 
  • Be empowered to maximize earning potential 

 Challenging Work, Rewarding Careers:  

  • Competitive base salary + performance based commissions
  • Comprehensive benefits program
  • Rogers Employee Discount 
  • Rogers Wealth Accumulation Plan (pension, RRSP’s, employee share plan)
  • Career pathing & organic growth opportunities to build a career 

Schedule: Full Time

Shift: Day time

Length of Contract: Not Applicable (Regular Position)

Work Location: 3100 Steeles Avenue East, Markham, ON 

Travel Requirements: None

Posting Category/Function: Sales & Inside Sales

Requisition ID: ISR001TORONTO



 As a proud Canadian company, we're dedicated to making things easier for our customers. We’ve been embracing and leading change for over 50-years, and we’ll continue to seek out new opportunities to bring our customers simple solutions for today and tomorrow.

Why Rogers? Because we believe the best is yet to come.

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